Privacy Policy

1. Introduction

Welcome to The Saints Travels Limited. We value your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, and process your personal information when you visit our website, submit inquiries through our contact forms, or use our premium travel services.

Our operations are compliant with the Ghana Data Protection Act (Act 843), the General Data Protection Regulation (GDPR), and other applicable international privacy regulations.

2. Information We Collect

When you fill out the travel inquiry form on our website, we collect the following personal information:

• Identity Data: Full Name.
• Contact Data: Email address, phone number, and/or WhatsApp number.
• Travel Preferences: Departure date, return date, number of travelers, trip type, destination, and any custom instructions or requests you provide in your message.

3. How We Use Your Information

We process your personal information for the following purposes:

• To review and respond to your travel inquiries and booking requests.
• To communicate with you regarding quotes, itineraries, flight details, and trip planning.
• To comply with legal obligations (e.g., flight booking registration regulations).

We do not use your data for marketing campaigns without your explicit opt-in consent.

4. Data Sharing and Third Parties

We do not sell or lease your personal data. To provide our travel services, we may share relevant portions of your data with trusted partners, including:

• Airlines, hotel partners, and local tour operators necessary for completing your bookings.
• Netlify Forms: We use Netlify Forms to process form submissions safely. Netlify securely stores submissions and processes them in accordance with their strict privacy standards.

5. Data Retention and Security

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements.

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, loss, misuse, or alteration.

6. Your Rights

Depending on your location, you have the following rights regarding your personal data:

• The right to access the personal data we hold about you.
• The right to request the correction of inaccurate personal data.
• The right to request the erasure of your personal data (the "right to be forgotten").
• The right to object to or restrict processing of your data.

To exercise any of these rights, please contact us at ortonnath@gmail.com.

7. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

The Saints Travels Limited
Email: ortonnath@gmail.com
Phone: +233 55 958 5239 / +233 24 438 2482